Terms of Service

The short version

Waylo is in closed beta. It plans trips with AI assistance, and AI gets things wrong sometimes — double-check anything that matters (visas, opening hours, bookings, safety advisories) before you rely on it.

The waitlist

By joining the waitlist with your phone number, you agree to receive a text from us when your invite is ready. That's the only message we send. Standard carrier rates may apply. Only add a number that's yours.

Using Waylo

• You need to be 18+ and sign in with your own phone number.
• Beta invites are personal — please don't resell or mass-share access.
• Don't use Waylo to plan anything illegal or to abuse the service.

Plans and information

Itineraries, travel times, prices and opening hours are best-effort, assembled from live data and AI reasoning. They can be wrong, stale, or incomplete. Waylo is a planning aid, not a guarantee — you remain responsible for your own travel decisions and documents.

Concierge bookings

When you tap "Request booking", a human on our team books on your behalf with the details you provided. We confirm before anything is paid, we don't store your payment details, and the contract for the stay/activity is between you and the provider. During the beta this service is free and best-effort.

Waylo Pro subscription

• Price: Pro is a monthly subscription, billed in Indian rupees at the price shown in the app before you subscribe. Payments are handled by Razorpay (UPI Autopay, cards or netbanking).
• Auto-renewal: your subscription renews automatically every month and you're charged at the start of each month until you cancel. If a renewal payment fails, Pro ends when your paid month runs out.
• Cancelling: cancel anytime in Settings → Plan. Cancelling stops the next renewal; Pro stays active until the end of the month you've paid for.
• Refunds: payments aren't refunded, in full or in part, including for unused days after you cancel. If you were charged twice or charged after cancelling, email us and we'll refund the extra charge.
• Changes: if the price changes, we'll tell you in the app before your next renewal, and you can cancel before it applies.

Your content

Your itineraries and notes are yours. You give us the licence needed to run the service (store, process, display back to you and your trip companions). Shared tips that you mark shareable may be shown to other travellers without your name.

Beta reality clause

The service may break, change, or lose data during the beta. We'll treat your trips with care, but back up anything irreplaceable. We may suspend accounts that abuse the service. The service is provided "as is", to the maximum extent permitted by law.

Contact

hello@waylo.club

Draft for the closed beta — these terms will be reviewed before public release.